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Published On:10 May 2012
Posted by Indian Muslim Observer

United Nations award for Madhya Pradesh Public Services Delivery Act


By Pervez Bari


Bhopal: The Bharatiya Janata Party (BJP) ruled Madhya Pradesh state's Public Services Guarantee Act has won the most prestigious international United Nations Public Service Award.


The award is given in recognition of creative achievements and contributions of public service institutions that lead to a more effective and responsive public administration in countries worldwide. Through an annual competition, the UN Public Service Awards promote the role, professionalism and visibility of public service. The 2012 United Nations Public Service Award has seen an unprecedented number of 471 nominations. Madhya Pradesh has been conferred the award in the category of “Improving the Delivery of Public Services”.


The state Chief Minister Mr. Shivraj Singh Chouhan informed here on Wednesday that the international recognition to the Madhya Pradesh Public Service Guarantee Act, aimed at guaranteeing hassle-free public services to the people within specific time frame, is a matter of pride for the people of the state. He has complemented the officers and employees responsible for implementation of the Act on this creditable achievement. He said that the Award would be presented to Madhya Pradesh at New York in June, 2012.


The 2012 event is particularly significant as it marks the commemoration of the 10th anniversary of the United Nations Public Service Day and Awards Ceremony. The General Assembly in its resolution 57/277, designated June 23 as United Nations Public Service Day for the purpose of celebrating the value and virtue of service to the community at the local, national and global levels, with prizes to be awards to public sector institutions for contributions made to the cause of enhancing the role, prestige and visibility of public service. On June 23 each year the United Nations organizes a ceremony to commemorate the United Nations Public Service Day, during which the most innovative initiatives in the public sector around the world are recognized.


The Chief Minister informed that under the Act enacted from September 25, 2010, a total of 1.11 crore applications have so far been received, of which 16.35 lakh have been registered online. Out of the total applications received, 1.10 crore have been disposed off. He informed that under the Act, compensation has been paid to 113 persons for non-delivery of specified services within the prescribed time limit. Besides, fine of over Rs. one lakh has been imposed on 49 officials.


The Chief Minister said that 400 Public Service Centres would be set up under PPP mode for more effective implementation of the Public Services Delivery Guarantee Act-2010 in the state.
It may be mentioned here that 52 public services of 16 government departments have been notified under the Act. Time limits have been prescribed for delivery of these services within this period. An official failing to meet the deadline of deliver of these services is liable to fined. The Act also provides for disciplinary action against the officials who are found guilty of repeatedly doing it habitually or deliberately.


[Pervez Bari is a senior Journalist based at Bhopal, Madhya Pradesh. He is associated with IndianMuslimObserver.com as Bureau Chief (Madhya Pradesh). He can be contacted at pervezbari@eth.net]

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Posted by Indian Muslim Observer on May 10, 2012. Filed under , , , . You can follow any responses to this entry through the RSS 2.0. Feel free to leave a response

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